Tag Archives: complaints

GoldSmart Presents the JVC “How to Sell Your Gold” Guide

The GoldSmart Network, together with other industry partners, is pleased to present the new Jewellers Vigilance Canada consumer guide to selling old gold.  Download your pdf copy here: How to Sell Your Gold Jewellery This guide was developed to answer the growing number of questions received from the public by the jewellery industry ethics watchdog [...]

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Stolen Gold

Crime as old as time.  In the news today we hear of 75-100 oz gold bars which were purchased using a fraudulent bank draft for about 1.9Million. The purchase price in itself seems a little fishy since the price for gold today hit $1,440/ troy ounce, the seller sold these bars in mid Feb. for [...]

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Jewellers Vigilance Canada Code of Ethics

All supporters of Jewellers Vigilance Canada must agree to uphold the Code of Ethics.  As a consumer, whether you are buying a new piece of jewellery or selling an old piece to recover the gold value, it is in your interest to know that the company you are dealing with is a JVC supporter who [...]

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I want to run a gold party. How can I be sure it will succeed?

Gold parties are popular. They are a good way for a group of friends to convert old jewellery to cash in a safe and happy environment. But there are concerns: Can I trust the company I choose to do the actual gold buying? Will my friends truly feel comfortable and be treated fairly? Will we [...]

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GoldSmart on CBC Radio

GoldSmart was once again delighted to be asked to be a special guest on CBC Radio’s Blue Sky phone in program which went live today.  Here is the link http://www.cbc.ca/bluesky/.  Listeners have an opportunity to phone or email their question and have it answered live.  If you didn’t hear the program, you might find a [...]

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Why it’s important to check with Jewellers Vigilance Canada before you sell your gold

Jewellers Vigilance Canada is the Canadian ethics watchdog for the jewellery, diamond, watch and precious metals industries in Canada, not to be confused with the Jewellers Vigilance Committee which is US based and has no jurisdiction in Canada. This is a summary of what JVC does for the jewellery and watch industry, taken from the [...]

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I want to be sure I don’t get ripped off. What do I do?

There can be no doubt that there are some unscrupulous businesses  in the jewellery industry, both buyers and sellers.  The answer for the consumer in either case is basically the same: knowledge is power. When selling old gold jewellery we really encourage you to try to understand what you have before looking for a buyer.  [...]

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